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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Reduce text length in Saved Search (use more...)

edited Jan 3, 2020 1:13AM in Search / Reporting 2 comments

Hi NS'ers,

I'm creating a saved search for support cases and one of the result columns is messages (text between support & customer).

There is a 'cut off' point in which (...more) kicks in, I'm wondering if we have the capability to shorten the message (lets say 15 characters) since we are publishing this search to a dashboard?

Thanks,
LN

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