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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
E-mail to case functionality
Hi
I looking to gather issues around the email to case functionality in Netsuite. We had wanted to use this for our support team but are unable to do so due to problems with the way the system handles case management. We have many issues around contacts that are "CC ed" on support messages for example.
If you have issues with email to case functionality then please reply to this thread. I want to group these issues together so we can present a more complete picture of the problem to Netsuite.
Kind regards
Henry
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