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Private contacts being sync'd when they are set to be excluded

edited Nov 22, 2019 5:53PM in CRM 2 comments

Hiya,

We deployed Intellisync recently and stumbled almost immediately.

We set the 'Exclude Private Data' filter for the address book and a user made about a dozen contacts private in Outlook before doing the synchronisation.

All of the private Outlook contacts were sync'd to NetSuite. They all have the 'Private' field checked but they shouldn't have gone across - unless 'Exclude Private Data' inexplicably means something else!!

Anybody else had the same problem?

Cheers
Sion

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