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Duplicate event records in NetSuite/Outlook when syncing

edited Nov 22, 2019 5:53PM in CRM 1 comment

One of our users is reporting that she is getting duplicate calendar events being copied into NetSuite and her Outlook calendar whenever she does a sync.

When she tries to remove a calendar entry in Outlook these changes do not propagate to NetSuite but in fact the record gets doubled up in her NetSuite calendar.

I can show you the screenshots but this board doesn’t allow attachments

This is only happening for one machine only.

Also she is getting the following message when tries to do a sync.

“Failed parsing XML: Assertion failure: non midnight passed in: TIMESTAMP ‘2008-01-22 14:50:51 Australia/Sydney”

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