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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
asking customers to check their contact info
I am looking for advice on which direction to go to solve this...
Background: We moved into NetSuite from another system, and imported in 7 years worth of customer and sales history with our contact database. We imported 8000 Customer records, 6000 of them individual customer records, and 2000 retailer records. We largely sell through distributors - so large numbers of the retailers in our system don't buy from us directly, even though they do sell our games and are listed on our store roster.
Our old system had no tools for marketing to this database, so we have a BIG cleanup job on our hands. Many of our customers have moved and/or changed their email address, so we have a lot of bad data mixed in with in with a lot of extremely valuable data.