Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Tag for Custom Entity not workinmg in Mail Merge
Hi
I have been using NLTAGs for custom fields in tempaltes for emails and marketing campaigns.
E.g. I have a custom entity field NLCUSTENTITYSALUTATION which holds how I want to address someone i.e. Andrew, or Mr Nicholson, or Dr Smith
This field works OK in an email template. It is not working when I upload the same code within a marketing template and send it as a marketing campaign.
I thought I had this working in the past - was I dreaming, or should I be able to get the same code to work in a marketing template that is uploaded to Documents/Templates/Marketing Templates and is sent via a comapign?
0