Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Re-send the Customer Survey to customers who have not yet completed it!
I created a Customer Survey and used the Email Campaign to send out the survey. Adding parameters to the Survey's URL so that the completed survey links to the Customer Record.
I sent the survey out to 900 customers, and had 400 customers complete the survey.
How can I create the campaign group for the remaining 500?
I created a Saved Search which shows be the 900 customers. When I add any field from the customer survey to the RESULTS tab, it then only shows me 400 clients, however I want the search to show me all 900 and there should only be an extra column with the Survey results, as the RESULT tab is not a filter. I still want to see all the blank customers aswell.
0