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Bulk emails and DKIM revisited?

edited Nov 22, 2019 4:55PM in CRM 6 comments

we email only to our customers and I suspect that most of our Bulk Merge emails aren't getting to the customer one way or another - maybe being blocked - maybe going to their spam folders.  I've read and reread about DKIM but want to understand that this will solve the problem, or at least make it better.  I'm a non-tech user (successful) of NetSuite and our follow-up and annual reminders to customers are a key part of our success.

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