Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

Sender ID compatible w/ Netsuite?

edited Nov 22, 2019 4:55PM in CRM

Hi, I'm trying to improve my email campaign delivery rates. I clicked on the Sender Authentication Auto-Responder under the Email setup area, and the resulting email I received confirmed that my DKIM signature is good. Still, I have a feeling I'm not yet up to "best practices." I'm wondering:

1) Is the Sender ID program from Microsoft compatible with Netsuite, and if so, should I / how do I set that up?

2) I've noticed that other companies running on Netsuite have a "Signed by:" line in their email headers, whereas my company's do not have this line. I assume this is related to some email verification, and I thought that DKIM would address this, as my DKIM signature tests as functional and good. Why would this not be appearing, then, and how do I improve my email presentation in the eyes of external ISPs?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders