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Alarmed at size of Mail Merge folder

edited Nov 22, 2019 4:55PM in CRM 16 comments

Hello,

I need some help - I've just noticed that our File Cabinet > Templates > Letter Templates > Mail Merge Folder is massive - aproximately 12 GB.

What are we doing wrong to make it so big. I notice that it stores a copy of every single merged letter and every bulk merge ZIP file.

Is this really the only way to use the system?

Any help from anybody would be greatly appreciated.

Martyn

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