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Alarmed at size of Mail Merge folder

edited Nov 22, 2019 4:55PM in CRM 16 comments


I need some help - I've just noticed that our File Cabinet > Templates > Letter Templates > Mail Merge Folder is massive - aproximately 12 GB.

What are we doing wrong to make it so big. I notice that it stores a copy of every single merged letter and every bulk merge ZIP file.

Is this really the only way to use the system?

Any help from anybody would be greatly appreciated.


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