Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
campaign response reporting
Is it possible to run a search that shows the last time a customer opened a mailer? I want to segment some lists and remove customers who have not opened a mailer in, say the last 12 months. I've been fooling with the campaign response search, setting it to look 12 months or more back, however it doesn't give me correct responses. It seems to pull in customers that have responded or opened the mailer inside that 12 month window.
Any ideas?
0