Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Share Your SuiteWorld Experience & Earn a Special Badge!
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Email campaign queuing delivery
Hello all.
I have recently done some research and testing into marketing campaigns. After some initial learning I managed to send to a test group successfully.
The real campaign was split into batches of data in the form of saved searches made into dynamic groups.
Batch 1 - around 700 records (sent 28/04/09) with a fairly accurate sent/bounced number - still no email confirmation however.
Batch 2 - 1399 records (sent 05/05/09). My real problem is this batch. Only 399 have sent with 74 bouncing. There is no movement on the other records and a detail view of campaign response shows many records at "queued" status.
Can anyone please help shed some light on why the campaign has ground to a halt?
0