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Email Address in Campaign after Bounced Message

edited Nov 22, 2019 4:54PM in CRM 1 comment

I am planning on moving the Alt. Email address to replace the email address for a contact record that got a hard bounce on an email campaign.  What I would like to know is if there is a detailed record in NetSuite that has the original email address for the bounce. 

Meaning, once I change the email address on the contact where I had a hard bounce, when I go back and reference hard bounces in the system, it now appears that the changed email address bounced -- when it really didn't.  That could confuse people to believe that the new email address in the contact record is bad.

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