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Bulk Merge has Blank Body

edited Nov 22, 2019 4:54PM in CRM 4 comments

I am experiencing a problem with Bulk Merge that is sending emails with Blank body.

1. I created a dynamic customer group with under 4000 customers

2. I designed a html template email and uploaded it to the Marketing template area.  Tested a send to myself for there and it works fine.

3. I successfully send a test email using bulk merge including myself on the list and it goes out successfully to my test email accounts without issue.

4. I thenk do a bulk merge using the dynamics customer group which has about 3,000 customers including myself and the email get sent, I received it but the body of the email is blank. Only the subject line is populated. I have done this a few times and I keep getting the same results.

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