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Understanding Campaign Statistics tab...

edited Nov 22, 2019 4:54PM in CRM 4 comments

Hi,

we sent email campaigns in monthly bases...I would just understand numbers listed in statistics tab in campaign record and percentage for each column...

to specify things, I have the following questions:
1. Is # sent should be the same number as group result attached to the campaign (taking in consideration global subscription field and inactive field values...)?

2. # opened, is it a section from # sent (i.e. does # sent include # opened)?

3. # Clicked through, is it a section from # sent and # opened (i.e. does # sent include # opened & does # sent include # clicked thought)?

4. same questions for # responded & # unsubscribed...

5. Does # sent include # bounced emails or bounced email determined as not sent?!!!

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