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Campaign Response Purchasers

edited Nov 22, 2019 4:54PM in CRM

Hi All,

Is there a way to track sales as a result of a campaign from customers who are already customers?

I know NetSuite has the Campaign Response Summary report but it only records when a lead turns to customer and makes the first sales order.

But we want to know purchases from a customer-won as well. There is an enhancement 173148. I need an alternative. Another problem is, the campaigns go to contacts not customers.

Thanks in advance.

Uya

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