Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Self Service Cases
Hello all,
In an effort to ensure that NetSuite Support is offering up to date service to our customers, we have had to clear out those Self Service cases that were 60 days or older. Going forward, we will be reviewing the Self Service case queues daily. If you would like a case reopened please edit the case in the NetSuite Support Center and resubmit it. We will handle it as soon as possible.
NetSuite Support has made significant improvements to all of our Support offerings. One of our services to you as a Self Service customer is to scan the Self Service queues for those customers reporting defects or requesting to log an enhancement. For rare cases involving an urgent matter, we ask that you place urgent in the subject as to ensure it will get priority. NetSuite Self Service Support still allows you to take advantage of our online tools 24 hours a day / 7 days a week.