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Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Keep an eye out for upcoming NetSuite events, including meetups, workshops, and webinars. These sessions are a great way to connect with peers, learn from experts, and stay current on the latest NetSuite updates and best practices. Registration links are provided in each event.
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Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Join the NetSuite community to innovate, connect, and discover what’s next.
SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Register now
Effective June 3rd in the afternoon, changes will be made to Support's IVR Options
[COLOR=navy][FONT=Tahoma]Based on our customer demand and feedback, we are pleased to introduce the following refinements to our Support Queues.
The “Dashboards, Searches & Reports” (Option #7) has been discontinued from the Support Telephone IVR. This will reduce the amount of call transfers and direct you to the right Representative/SME on the first attempt. These requests will be distributed across other functional product areas.
With this new change, our customers will speak with a Technical Support Representative who has the NetSuite Analytical tools as well as the specific skillset required to address our customer’s unique reporting and searches requests.
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