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Please note that on Saturday, June 22, 2024, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Advance Notice - NetSuite to Retire smbXML

As of Version 2013 Release 2, NetSuite will no longer support data imports using smbXML. Any existing smbXML import jobs will stop functioning during the Release Preview phase of Version 2013 Release 2.

NetSuite is discontinuing its support of smbXML for several reasons. smbXML is considered to be “legacy” technology. As such, NetSuite has placed its development resources into enhancing CSV and SuiteTalk data integration capabilities. Both the CSV Import Assistant and SuiteTalk are supported in NetSuite OneWorld accounts; smbXML is not supported in OneWorld accounts. Additionally, the CSV Import Assistant and SuiteTalk now support most of the record import types offered through smbXML

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