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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
UPS Issue - Invalid Access License number
We have detected an issue with UPS shipping integration early this afternoon (Pacific Time) - error message "Could not calculate cost for the selected Real-time rate. Invalid Access License number".
Issue 202097 has been logged to properly track this problem. Our engineers are actively working releasing a fix as soon as possible.
Please stay tuned for more updates. We sincerely appreciate your patience on this matter.