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NetSuite Support Community Gurus schedule during the Holiday Season.

In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.

The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.

We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.

Thank you,
NetSuite Support Community Team

SecurePay Planned Maintenance Notification


DescriptionSecurePay will be performing a planned upgrade in order to plan for continued growth and to ensure high availability of our platforms.
Services ImpactedAll
Change StartSaturday 20/06/2015 23:45 AEST
Change EndSunday 21/06/2015 04:00 AEST
Outage/Service degradation PeriodSunday 21/06/2015 00:00 AEST to Sunday 21/06/2015 01:40    
System StatusIt is anticipated that this change can occur with minimal network outage (minutes). However there may be a brief business impact as the applications resume service.    If there is an service interruption during the change, customers may experience errors including: [LIST] [*]‘404 page not found’ [/LIST] [LIST] [*]system messages on transaction status. [/LIST]    In this event we recommend the customers to check with the issuer-bank prior re-attempting payments on receiving: [LIST] [*]response code-175, any declined transactions or page not found [/LIST]    Updates can be now tracked via the SecurePay status page


@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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