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Please note that on Saturday, June 22, 2024, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

SecurePay Planned Maintenance Notification

                                                                                                                                         

DescriptionSecurePay will be performing a planned upgrade in order to plan for continued growth and to ensure high availability of our platforms.
Services ImpactedAll
Change StartSaturday 20/06/2015 23:45 AEST
Change EndSunday 21/06/2015 04:00 AEST
Outage/Service degradation PeriodSunday 21/06/2015 00:00 AEST to Sunday 21/06/2015 01:40    
System StatusIt is anticipated that this change can occur with minimal network outage (minutes). However there may be a brief business impact as the applications resume service.    If there is an service interruption during the change, customers may experience errors including: [LIST] [*]‘404 page not found’ [/LIST] [LIST] [*]system messages on transaction status. [/LIST]    In this event we recommend the customers to check with the issuer-bank prior re-attempting payments on receiving: [LIST] [*]response code-175, any declined transactions or page not found [/LIST]    Updates can be now tracked via the SecurePay status page

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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