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SuiteAnswers Online Case Form Templates

in Announcements


    
   
        
        
         
           
                    

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             [TD]On February 17, a change was made to the way you submit cases using the SuiteAnswers online case form. Once you select the Product Area and Feature, the Details field will display a series of questions, designed to result in a faster turnaround time for the case. Responses to these questions will enable Customer Support to better understand your concern, troubleshoot the problem and provide you the correct solution in a more timely manner.
           
            Thank you,
            The NetSuite Team

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Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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