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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
Use of CRMSDK tags will be completely deprecated with Version 2015 Release 2
In NetSuite Version 2015 Release 1, we started deprecating the use of CRMSDK-based email templates. This is in preparation for the switch to the more powerful Freemarker-based scripted template format, that will be fully adopted in Version 2016 Release 1. In NetSuite Version 2015 Release 2, the following email will no longer support CRMSDK tags: [LIST] [*]Single email messages composed using the rich-text editor. [*]Bulk email merge operations. [*]Campaign email. [/LIST] This means that it will no longer be possible to select and use a CRMSDK template when creating a new single email message (e.g. on entity, transaction or support
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator