megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

FAQ: Customer Center Roles Segregation




     

    [TABLE="border: 0, cellpadding: 0, cellspacing: 0"]
[TR]
[TD]       [IMG2=JSON]{"data-align":"none","data-size":"full","src":"http:\/\/netsuite-info.com\/core\/media\/media.nl?id=76250969&c=NLCORP&h=806a072dd9e7e4c4512e"}[/IMG2]
      

    In the third quarter of 2016, a transition period was enabled to help customers get ready for a complete segregation of Customer Center roles from non-Customer Center roles. This transition period was to permit time for our customers to adjust to this significant change. This transition period has ended.

Important

   The complete segregation of Customer Center roles from non-Customer Center roles was enabled in the first two quarters of 2017.

   Visit the following questions and answers in SuiteAnswers to understand the implications of the segregation of Customer Center roles from other roles.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Expand your NetSuite knowledge by joining this month's Ask A Guru Live about Advanced Accounting. RSVP Now

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders