megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here!
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!

PayPal Status - Impact to multiple products | Incident Start Time: Nov 14, 18:00 UTC




  


  


  

Impacted Products/APIs: Payments, Express Checkout APIs, Payflow APIs, Express Checkout, Payments Pro and Credit Card APIs
Incident Start Time: Nov 14, 18:00 UTC
Initial Notification :

   We are experiencing an issue which may be affecting multiple products on the Production environment. Merchants may be encountering an elevated number of the following errors:

   - 10001 Internal Error for SOAP and NVP API calls.
   - HTTP 500 error for REST API calls

   Our technical teams have been engaged and are actively troubleshooting the issue.


   Nov 14, 18:31 UTC




  
Reference ID: PP-LIVE-8159 (click to see full details)

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

Expand your NetSuite knowledge by joining this month's Ask A Guru Live about Advanced Accounting. RSVP Now

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders