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PayPal Status - Impact to multiple products | Incident Start Time: Nov 14, 18:00 UTC

Nov 14, 2017 2:06PM in Announcements

Impacted Products/APIs: Payments, Express Checkout APIs, Payflow APIs, Express Checkout, Payments Pro and Credit Card APIs

Incident Start Time: Nov 14, 18:00 UTC

Initial Notification :

   We are experiencing an issue which may be affecting multiple products on the Production environment. Merchants may be encountering an elevated number of the following errors:

   - 10001 Internal Error for SOAP and NVP API calls.
   - HTTP 500 error for REST API calls

   Our technical teams have been engaged and are actively troubleshooting the issue.

   Nov 14, 18:31 UTC

Reference ID: PP-LIVE-8159 (click to see full details)

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator