Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Discover NetSuite's potential! Join our webinars, learn from experts, and optimize your operations. Whether you're experienced or new, secure your spot today and stay ahead in NetSuite!
Share with colleagues and friends who could benefit from our webinars too!

Routing Help Desk Case to Supervisor

edited Nov 22, 2019 4:34PM in CRM 2 comments

Hello,

I have been through the fields available trying to route Help Desk Cases to the Employee's Supervisor without luck (I can do this by inserting each Employee's name but was hoping for something more dynamic)

Any ideas?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Nov 2023)

This Week's Leaders

This Month's Leaders

All Time Leaders