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Rule on name field not working

edited Nov 22, 2019 4:34PM in CRM 1 comment

Hi,

we have created a SFA rule based on lead's name for all test leads arriving to the system. Basically the rule criteria is:  name contains test. This SFA rule is used in the sales territory with first priority and is not working.

Have someone the same problem? Is this an issue that need a support case?

Best regards for this new year to all!!! :cool:

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