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Cases only assigned to staff at work

edited Nov 22, 2019 4:34PM in CRM

We have a large team of Customer Service staff - so for any given day, there will be one (or more) or them on their day off.

Apart from assigning the cases to a team, or sending them through a single person who then reassigns them - has anyone found a suitable way to assign only when the member of staff is in the office?


Thanks.


Mark.

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