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Setting Billing Rules at the Phase Level
<p>We have set up "projects" for production support for each of our clientsA so we can track the cost (time) and profitability for each client. We have a Phase in each project called "Billable Support". IA create tasks for the problem tickets under that phaseA and assign them to the appropriate engineer as they are received.</p><p>I would likeA OpenAir toA bill the time charged each month. Right now it looks like I have to assign the billing rule to each task as it is opened.</p><p>Is there any way to establish a billing rule at the Phase levelA so that all
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