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linking expense receipts to invoice charges
As a company policy, we require our employees to attach scanned copies of their paper receipts to their billable OpenAir expense receipts. Once those receipts are converted in to charges, the attachment does not go along with it; it stays with the expense receipt but the resulting charge does not have an attachment.
Our clients will occasionally ask us to provide backup of the expenses we billed to them. Currently, our process involves looking up the billed charges from the invoice in question, running and tying together a couple of detail reports to get back to the original expense report tracking number (this is the most challenging part), navigating to each individual expense report, and downloading the attachments.
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