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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
linking expense receipts to invoice charges
As a company policy, we require our employees to attach scanned copies of their paper receipts to their billable OpenAir expense receipts. Once those receipts are converted in to charges, the attachment does not go along with it; it stays with the expense receipt but the resulting charge does not have an attachment.
Our clients will occasionally ask us to provide backup of the expenses we billed to them. Currently, our process involves looking up the billed charges from the invoice in question, running and tying together a couple of detail reports to get back to the original expense report tracking number (this is the most challenging part), navigating to each individual expense report, and downloading the attachments.