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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Unified Customer Data Paramount for Growing Businesses
Posted by Barney Beal, Content Director
Alton Lane, a maker of customer-tailored men's apparel, is not like most retailers when it comes to capturing customer data. That’s because each customer record includes not only the basic data – contact information, buying history, etc. – it includes the specific measurements of every customer to ensure the custom clothing they buy fits perfectly.
Alton Lane’s high touch customer service is on full display when customers enter any one of the eight showrooms around the country. They pose for the company’s proprietary body scan system and then can relax with a drink while they select the material, style and color of their custom-made suits, shirts and jackets. When they make a new purchase, whether a lightweight suit for the summer or a new batch of dress shirts, their measurements are already in the system, they simply have custom fitted clothing shipped to their home or business.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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