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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Entrepreneur Tony Drockton Explains How He Creates Passionate Customers for Hammitt
Posted by Barney Beal, Content Director
A lifelong entrepreneur, Tony Drockton ran start-ups in the construction and finance industries before moving on to high fashion. As he built up Hammitt, a handbag-focused luxury accessory brand, he knew he needed to take a different approach than others in the industry. He embraced a philosophy that welcomed all partners – wholesale, retail, online, offline – with a goal of putting the customer first.
It’s worked for the Los Angeles-based company, which has seen 40 percent growth year over year for the past four years and grown its online direct-to-consumer sales 300 percent.
In this video, Drockton sits down with CXO Talk’s Michael Krigsman and shares some of what he’s learned about customer loyalty, advocacy and creating passionate customers.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.