Distributor and Servicer Reveals Its Motivations for Switching from Macola to NetSuite

Posted by Hayley Null, Manufacturing Industry Marketing Lead
NetSuite’s Ranga Bodla recently sat down with Jeffrey Gradek, President of Filter Services, a leading distributor and servicer of commercial and industrial filtration products, to discuss the company’s decision to move off Macola to a true cloud ERP system. Filter Services went through a rigorous analysis and evaluation of solutions from Prophet21, Microsoft Dynamics, IBS and NetSuite, and ultimately chose to go with NetSuite. Below are highlights from the conversation.
Ranga Bodla: What motivated Filter Services to look for a new system?
Jeff Gradek: We had the nightmare situation of coming to work on a Monday morning to find out that our file server was corrupted. This had happened before but this time, all the files, including backups, were corrupted; the company was gone. We wanted to be a successful filter company, not an unsuccessful technology company.