Visibility into Your Services Organization: Do You Measure Up?

Posted by Evan Heby, Services Industry Marketing Lead
I sat down with Robert Scott, Senior Account Executive at Oracle NetSuite, to discuss the changes to the Services economy over the past decade. Scott provides insight into how Services businesses are changing and what companies should do to keep up – here are some of his thoughts:
We’ve all heard the old adage about the Cobbler’s Children. In my years of working with services organizations, I have come to realize that to some extent, many suffer the plight of the Cobbler's Children: they are so busy working on their clients' problems that they often ignore their own.