Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Retrieving customer attributes and primary contact
I need to use webservices to obtain some information from the customer record. I have been able to complete this for all attributes except primary / alternate contact and CustomerAddressBook Country and State.
For the primary / alternate contact, I have seen the documentation which indicates this is available from the contName and primaryAlternate fields - but I cannot see what table these fields belong to. Are they part of some other list, and if so, what name is used? Any sample code would be helpful.
Also, I am able to return what appears to be the enumeration for the Country field in CustomerAddressBook, but what is the usual technique to get the string representation of the country. For example, given the value of 12 (which corresponds to _australia), how do you return Australia?