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SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other. Register now!
Starting June 1st, 2025, you may notice that our regular e-Fix releases are being referred to as ‘Minor Releases’. It’s still the same release schedule, with a different name. (Link can be found here)
Setting Customer balance
We would like to be able to take a Customer balance from the MYOB accounting package and set the balance attribute for the Customer in NetCRM. I am using the following code:
Customer.balance = 100.00
Customer.balanceSpecified = true
However when I try to update Customer I get the error:
"You do not have permissions to set a value for element balance due to one of the following reasons: 1) The field is read-only; 2) An associated feature is disabled; 3) The field is available either when a record is created or updated, but not in both cases."
Can you confirm that balance is not readonly (the documentation does not indicate readonly). If it is an editable field, what permission to we need to edit it?
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