Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!

We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.

View Your 2025 Community Recap

Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays

Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.

Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!

-The NetSuite Support Community Team

getItemAvailability Unexpected Error 703

edited May 29, 2020 9:00PM in SuiteCloud / Customization 3 comments

Hello,

I am having an issue with the getItemAvailability method. It works with most items, but when a new item was added, I now get Unexpected Error 703. I looked to see if there was anything noticably different between this item and other items that work, but can't see any significant difference.

Here is my code. DisplayName is the NetSuite internal ID.

     Public Function GetNetSuiteInformation(ByRef Product As PSOrderDetailsItemType) As Boolean          Dim availabilityResult As GetItemAvailabilityResult = Nothing          Dim itemAvailabilityFilter As ItemAvailabilityFilter = Nothing          Dim Record As RecordRef = New RecordRef()          Try              itemAvailabilityFilter = New ItemAvailabilityFilter                Record.internalId = Product.NetSuiteItemInformation.DisplayName              Record.type = RecordType.inventoryItem              Record.typeSpecified = True                Dim RecordList() As RecordRef = {Record}                itemAvailabilityFilter.item = RecordList                RecordList = Nothing                availabilityResult = Me.getItemAvailability(Me.NSService, itemAvailabilityFilter)                If availabilityResult.status.isSuccess Then                    Product.NetSuiteItemInformation.ItemExists = True                  Dim availabilityItemList() As ItemAvailability = availabilityResult.itemAvailabilityList                  'Dim availabilityItem As ItemAvailability = availabilityListItem.GetValue(0)                  Dim availabilityItem As ItemAvailability = CType(availabilityItemList.GetValue(0), ItemAvailability)                    Product.NetSuiteItemInformation.QuantityAvailable = availabilityItem.quantityAvailable                  Product.NetSuiteItemInformation.QuantityBackordered = availabilityItem.quantityBackOrdered                  Product.NetSuiteItemInformation.QuantityCommited = availabilityItem.quantityCommitted                  Product.NetSuiteItemInformation.QuantityOnHand = availabilityItem.quantityOnHand                  Product.NetSuiteItemInformation.QuantityOnOrder = availabilityItem.quantityOnOrder                  Product.NetSuiteItemInformation.ItemType =

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders