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hi tchan report a bug(report a bug of supportcase.priority returns from webservice)
Please provide detailed steps to reproduce the problem:
1. searchPreferences.bodyFieldsOnly = false;
2. just do a search of supportcase, in normal! can return supportcase normal , but just priority 's allway null , the record return I see it in UI have data... why can't be return in webservice??? the status 's also RecordRef It can return data as UI shown me.(I mean that I know how to get a RecordRef via WebService!!)
3. SupportCaseSearch rrefcase = new SupportCaseSearch();
.....
_service.search(rrefcase);
.....
4. It's a bug for return null always!
Result:
priority = supportcase.priority;
if (priority != null) //不知为何 永远都是null 实际有值20080612 200806131133认为是系统bug
{ priorityname = priority.name; } else { priorityname = ""; }
Expected Result: