megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe

Web Services Login issue

edited Jun 4, 2020 12:30PM in SuiteCloud / Customization 2 comments

Hello -

I am logging in to the web services with the same code that I have already tested.  Now I am getting an error message that I am not sure what the cause is.  If someone could help me make heads or tails of what this message means, that would be greatly appreciated. 

AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: An unexpected error occurred. Error ID: ftk5pjobye40a6dmpqp8
faultActor:
faultNode:
faultDetail:
        {urn:faults_2008_1.platform.webservices.netsuite.com}unexpectedErrorFaul
t:<platformFaults:code>UNEXPECTED_ERROR</platformFaults:code><platformFaults:mes
sage>An unexpected error occurred. Error ID: ftk5pjobye40a6dmpqp8</platformFault

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders