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Web Services Login issue

edited Jun 4, 2020 12:30PM in SuiteCloud / Customization 2 comments

Hello -

I am logging in to the web services with the same code that I have already tested.  Now I am getting an error message that I am not sure what the cause is.  If someone could help me make heads or tails of what this message means, that would be greatly appreciated. 

AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
faultString: An unexpected error occurred. Error ID: ftk5pjobye40a6dmpqp8
faultActor:
faultNode:
faultDetail:
        {urn:faults_2008_1.platform.webservices.netsuite.com}unexpectedErrorFaul
t:<platformFaults:code>UNEXPECTED_ERROR</platformFaults:code><platformFaults:mes
sage>An unexpected error occurred. Error ID: ftk5pjobye40a6dmpqp8</platformFault

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