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Bug? Send Email to SupportCase.Contact

edited Jun 4, 2020 8:14PM in SuiteCloud / Customization

Crossing my fingers and hoping someone sees this and can help out.

1.  I'm able to update SupportCases using SuiteTalk.
2.  I'm able to create a new Message and add it to the correct SupportCase. It shows up when I look at the SupportCase in Netsuite.
3.  When I create a new message in Netsuite and select the checkbox to send an email, the email gets sent.
4.  HOWEVER, when I use SuiteTalk, the email never gets sent no matter what combination of true/false on the Message.incoming and Message.emailed settings. Everything is populated correctly as far as I can see... Message.cc and Message.recipient

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