Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Issue adding Notes to a SupportCase
Hi,
I am not able to post in 'Microsoft.NET' forum category as it is giving in invalid URL message.
I am trying add 'Notes' to an existing 'Support Case' through suite talk api.
I am able to add a note and for some reason, it does not tie to the 'Case' though I am referencing the 'Case' entity. I am able to view the notes in NS if the directly go to the 'Note' URL.
I am not sure if am missing some reference in the note object.
Here is my code:
var caseRecordRef = new RecordRef
{
internalId = caseInternalId,
type = RecordType.supportCase,
0