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Search both Customers and Contacts?

edited May 27, 2020 4:05PM in SuiteCloud / Customization 9 comments

Hello,

I'm building a Telephony screen pop connector for NetSuite.  The goal is to for my application to search NS based on an inbound call's caller ID.  In this regard I want to search (I assume) both the Customers and Contacts for records with the same phone number.  I've developed some code to do this and it works fine.  In this regard, I have several questions:

- Is there a way to search both the Customers and Contacts with a single query vs. two separate searches?

- I tried using the asyncSearch but I hadn't realized that those run like a batch job, i.e., they can take 10 or 20 minutes to complete.  I was thinking it would be as fast as a synchronous search, just allow the calling thread to not block.  Is this correct?  Is asyncSearch inappropriate for a real time lookup?

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