Discussions
SupportCase Messages
I'm using C#.NET Webservices to create SupportCases, and I notice on the Case page there is an "Interactions" tab with a "Messages" sub tab. When I set the incomingMessage property for a new SupportCase object, a message is added under this tab. My question is, how do I attach a message to an exsiting case object. I tried creating a Message object and setting the recipient to case.contact, but this attaches to the contact record, not the case. Is there a way to accomplish this?