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How to delete old java instances .

edited May 26, 2020 7:13PM in SuiteCloud / Customization

Hi All,

We are trying to delete the old java instances installed long back on Hyperion server's , however when we are trying to uninstall through control panel it's giving the famous error message "Error 1723: There is a problem with this windows installer package.... contact your support personnel or package vendor".  I have tried one solution deleting the content of jdk and Jdk folder where it's got installed and after delete the registry setting reference's for jdk160_141 version.

Could someone help me what would be the best way to delete the old Java version on server where it does not have internet connection . 2012 R2 server.

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