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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on December 7 - 8, 2024.

Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.

The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.

During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.

To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Reminder to Delete Records for Finished Workflow Instances

Some customers may receive this notification because your account contains a large number of workflow instances and history records. This accumulation of records can negatively impact NetSuite performance. For example, you may notice slower than usual processing, or unexpected behavior.

Recommended Actions

To avoid negative impact on NetSuite performance, you must reduce the number of existing workflow instances and history records. You should also prevent the future accumulation of too many records for workflows.

  • As soon as possible, delete the workflow instances and history records that you do not need by following the procedure below.
  • To prevent future issues, after you have deleted existing records, review definitions for all workflows and change the settings related to workflow instances and history record storage.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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