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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Admin role doesn't have permission to see the support cases
I opened a case with Netsuite Support which got replied with an attachment. In order to download the attachment I need to go to Support > Netsuite Account Center > Customer Center > See Support Cases
Once I click on Support, Netsuite Account Center box shows "Not enough permissions You do not have enough permissions to use this portlet.". I am the administrator. I switched to different roles just to try it, all display the same error. How do I see my support cases?
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