Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Introducing the new Support Dashboard!
To streamline case interactions and provide more personalized support, we have created the new Support Dashboard. This tool lets you capture key account information so it’s automatically available to Customer Support whenever you file a support case. Examples of information we would encourage you to provide in the Support Dashboard include: Business DescriptionAccount Information/SetupCustomizations / IntegrationsImportant Dates
With this information upfront, we hope to eliminate some of the repetitive questions being asked and make your support interactions smoother and more efficient. The Support Dashboard record is accessible to all users with access to the NetSuite Account center. For additional information on how to access the NetSuite Account Center, please refer to SuiteAnswers article ID 10038 “Accessing the NetSuite Account center”.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
Expand your NetSuite knowledge by joining this month'sAsk A Guru Live about Supply Chain Management.RSVPon thiseventnow!
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.