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Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
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To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Introducing the NetSuite Support Assistant
Complementing our current NetSuite SuiteSupport offering, this service brings an additional way to get support that will provide:Faster response times through the chat interfaceBetter access to multiple support knowledge repositoriesImproved routing for specific inquiriesNetSuite Support Assistant is a SuiteApp developed using the SuiteCloud Platform leveraging the Oracle Digital Assistant Service. The service delivers:
- Natural Language Processing - Ask NetSuite Support Assistant as you would a person and it will match it to one of the currently developed set of actions.
- Dynamic Conversation Flow - NetSuite Support Assist provides an easy to use experience.
- Integration Capabilities - At launch, NetSuite Support Assistant integrates seamlessly to NetSuite SuiteAnswers.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
Save the date: Join us for invaluable insights from ADMINISTRATION/CRM expert Mich Jabanes this coming NOVEMBER 19, 2025 - 1:00 PM TO 2:00 PM EST for Ask A Guru Live. RSVP and follow #AskAGuruLive for insights.
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.
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