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Automatic Reconciliation for Fallback Open Item Transactions
This notification is intended for customers who use SuiteCommerce InStore (SCIS).
The recently introduced Fallback Open Item option can help retailers with large catalogs avoid storage limitations on their point of sale (POS) devices. It replaces catalog downloads with a generic “open” item for use when a device is offline and in Fallback Mode.
Note: If you have used Fallback during internet interruptions and have not experienced issues, you likely do not need the Fallback Open Item feature in your setup. You can disregard this email.
What is Changing?
For accounting, inventory, and marketing purposes, it is necessary to reconcile Open Item transactions with the items purchased by your shoppers. To help your staff perform this task, our latest release, SCIS 2020.1.6, includes Automatic Reconciliation for Fallback Open Items.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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