Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Email to Text Message not being delivered from NetSuite for some AT&T users
We have a workflow that sends a simple Email but to a Mobile number in the form: 123-456-7890@txt.att.net or 123-456-7890@mms.att.net. Up until the 15th of last month (February, 2021) these emails were received as Text messages by their intended recipients without issue.
We have since received notifications from at least two (2) users who are no long able to receive those email messages as Text messages if they're sent as an email from NetSuite. Other emails sent directly to the recipients phone number, outside NetSuite, are received without issue.
I have confirmed that the messages are being sent by adding in my own phone number as a BCC email recipient in the same format indicated above. I have received the messages successfully even though the recipient in the "To" box does not receive the message.